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If you would like to update your personal information (phone, email or address) please visit the Players Club on your next visit or click here to log in to your My Account page to fill out a secure form.

As one of the most popular East Coast casinos, Bally’s Dover Casino Resort prides itself on great customer service and exceptional responsiveness to our guests’ needs. Thousands of players from around the world travel to our casino every year to enjoy our huge selection of slot machines and table games that offer something for everyone, and we aim to provide a once-in-a-lifetime experience for every player and guest.

The staff at Dover Downs Hotel & Casino includes an entire department committed to making sure our players are getting the most out of their gaming experience during their stay. The Player Development Department provides personalized support and assistance to players to address all of your concerns, whatever they may be. Bally’s Dover Casino Resort is considered one of the best East Coast casinos, largely due to our great service and relationships with our players.

The Casino Hosts in the Player Development Department work to cultivate relationships with players to guarantee all their needs are met. Hosts can issue complimentary show tickets, hotel rooms, meals, and more to players based on an individual’s play while at the casino. Casino Hosts are always easy to find – the Host office is located near the high limit room on the casino floor, and Hosts can be found around the casino itself at any given time.

If you have any questions, comments, or concerns about any aspect of the Bally’s Dover Casino Resort, please do not hesitate to contact our staff. Getting in touch is as easy as completing the contact form above. We also maintain an active presence on Facebook and Twitter, both of which you can reach by clicking the buttons on this page. Of course, you can always pick up the phone to talk to us directly 1-800-711-5882, as well. We look forward to hearing your comments and answering any questions you may have about the best East Coast Casino: Bally’s Dover Casino Resort.