Q. Can you walk from the hotel to the casino?
A. Yes. From the hotel lobby, the casino entrance is located to the left of the front desk. From outside the hotel, the casino entrance is located to the left under the hotel porte cochere.
Q. What time does the casino open?
A. Come Play! For your gaming enjoyment, the Casino is open 24 hours daily. The casino is closed on Easter Sunday and December 25 annually.
Q. Do you have table games?
A. Dover Downs Hotel & Casino offers 40 tables: Craps, Roulette, and card games including Blackjack, Spanish 21, Baccarat, 3-Card, Let it Ride, and Pai Gow Poker. Check out the third floor first-class Crown Royal® Poker Room with tables, all featuring Texas Hold'Em, 1-2 no-limit games and above and 2-4 limit games and above. Try our Progressive Bad Beat Jackpot and our Poker Tournaments.
We also offer exciting multiplayer video lottery terminals, which combine a "virtual" video dealer and exciting player interaction with fully-automated table game play. These electronic variations of Black Jack offer greater flexibility in game wager amounts while nearly doubling the number of hands played per hour when compared to traditional live table games.
Q. What kind of accommodations do you have for disabled people in the casino?
A. All of our slot machines are wheelchair accessible. Our slot ambassadors are happy to assist with any special requests you may have.
Q. What is the proximity of the nonsmoking section of the casino to the smoking section?
A. In compliance with Delaware's Clean Indoor Air Act (November 27, 2002), all areas inside the facility are nonsmoking. There are Smoking Pavilions located outside the main entrances of the facility complete with comfortable seating areas, heaters and covered wind breaks.
Q. Do I have to walk through the smoking area to get to the nonsmoking area?
A. No. The Terrace Lounge, located on the northend of the Casino, is accessible from inside and outside the Casino. Our open-air Smoking Pavilions are located outside the main entrances of the facility.
Q. Can you win big money on slots?
A. YES! Our largest jackpot - and the largest jackpot ever in the state of Delaware - is $4.8 million, won in May 2011! Click here to see our BIG WINNERS!
Q. What is the minimum age to enter the casino?
A. You must be 21 years of age to enter the slot facility.
Q. Do security officers check ID at the door?
A. Yes. We are committed to responsible gaming and that includes ensuring that visitors are of legal age to enter the facility.
Q. Is the casino expanding?
A. In 2008 the casino completed The Colonnade, a magnificent expansion including 500 additional slots, a new Capital Club, Doc Magrogan's Oyster House, Frankie's, Godiva Chocolatier, Swarovski Crystal, Fashions of The Colonnade and The Marketplace.
Q. Can I purchase a Gift Certificate for Dover Downs Hotel & Casino?
A. Yes. Gift certificates are a great gift idea and can be purchased by calling 800-711-5882.
Q. When do you have live horse racing?
A. The live harness racing season runs October through April. We also simulcast horse racing nationwide, year round.
Click here to view the Racing Schedules and click here to view the Simulcast Schedule
Q. Are children allowed to attend horse racing in the Festival Buffet and the Winner's Circle Dining Room?
A. Yes. Children are allowed to watch the horse racing and are permitted in the Festival Buffet, The Deli and the Winner's Circle® Restaurant. You must be 18 years of age to wager on horse racing and to enter the simulcast area.
Q. Do you have a direct line to the hotel?
A. Yes. Toll free is 866-473-7378 and local is 302-857-2190.
Q. Does the hotel have a spa?
A. Yes. The Bali-inspired Toppers Spa/Salon features eight massage therapy rooms including private couple’s suites, skincare treatment rooms, women’s and men’s bath areas, and separate hair and nail salons. Click here for more information on Toppers/Spa Salon.
Q. How late can I have dinner at Michele's Restaurant and still be on time for the show in the Rollins Center®?
A. We suggest that you allow 2 hours for your dinner at Michele's.
Q. Do you serve lunch at Michele's?
A. Not during the week; however, Michele's does offer a spectacular Sunday Brunch from 9:30 a.m. to 1:30 p.m. We also offer lunch in the Garden Cafe located within the casino and in the Festival Buffet located on the 2nd floor.
Q. Is there somewhere else, other than Michele's, to have breakfast?
A. The Festival Buffet serves breakfast beginning at 7 a.m. Room Service is also available for breakfast.
Q. Does the Hotel offer a continental breakfast?
A. A delicious continental breakfast featuring juices, fruit, yogurt, cereals and assorted pastries is available through Room Service.
Q. Where are your restaurants located?
A. Michele's is located on the 2nd floor overlooking the hotel lobby.
The Garden Cafe is located inside the casino.
The Festival Buffet is located on the 2nd floor of the grandstand building.
The Deli is located outside the north entrance of the casino.
Doc Magrogan's Oyster House is located in The Colonnade.
Race & Sports Book is located in The Colonnade
Frankie's is located in The Colonnade
Q. What time do the shows start in the Rollins Center®?
A. Most events start at 9 p.m. All events are subject to change. Please refer to our Concerts & Events Page to check the events that interest you.
Q. How often do you have shows in the Rollins Center?
A. This varies depending on the season. Please check our Concerts & Events Page for an updated list of events. Schedules and events are subject to change or cancellation without notice.
Q. What time do you begin seating for the shows in the Rollins Center?
A. The doors open approximately 45 minutes prior to a show. Please refer to the Concerts & Events Page or call VIP Services at 800-711-5882 to confirm the time of the show that interests you, as times are subject to change.
Q. Where in the Rollins Center can I pick up my tickets on the night of the show?
A. The "Will Call" ticket window is located in the lobby of the Rollins Center next to the Concierge desk. It opens two hours before show time and until one hour after show time. The "Will Call" window open hours may vary; call VIP Services at 800-711-5882 to confirm hours.
Q. How close is Dover Mall to the Dover Downs Hotel & Casino parking lot?
A. The Dover Mall is located directly next to the Dover Downs Hotel & Casino parking lot; however, vehicle transportation is required.
Q. Can you give me directions?
A. Click here to go to our directions page.
Q. What kind of parking facilities do you have?
A. We have plenty of free parking. We also offer valet parking for a nominal charge.
Q. Do you have activities for children?
A. No. Gaming is considered adult entertainment. You must be 21 years of age to play the slots and 18 years of age to wager on horse racing.
Q. What is the main phone number for the property?
A. The local number is 302-674-4600. The toll free number is 800-711-5882.
Q. What is the address for Dover Downs Hotel & Casino?
A. The Postal address is P.O. Box 1412, Dover, DE 19903. The physical address is 1131 N. DuPont Hwy., Dover, DE 19901. To ensure prompt delivery of mail and packages, include the name and/or title and the department name of the person to whom you are addressing.
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