Dover Delaware Jobs : Dover Downs Jobs
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Dover Downs Hotel & Casino continually
seeks qualified applicants. For available
positions please visit our online job search
page by clicking here.
Please note that all applicants will need to
have an email account to access and
create a profile for the online job search. |
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Apply Now – Current Openings - Online Job Search
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Launch a fabulous career at Dover Downs Hotel & Casino!
1. Make someone’s day – EVERY DAY! Our customer service jobs offer terrific opportunities for “people lovers” both full- and part-time.
2. If you want to be the best, surround yourself with the best! We are incredibly proud to be a AAA rated Four Diamond property and an award winning racino.
3. Dover Downs Hotel & Casino cares deeply about our team! Just take a look at the deluxe benefits package we provide.
4. Be appreciated! Our employees know that the work they do every day is truly valued. Our rewards and incentives add that special “thanks” for a job well done.
5. Great opportunities for learning and development! Dover Downs Hotel & Casino has comprehensive internal training programs available for free, AND we offer tuition reimbursement as well.
6. Grow with us! Our facility is growing in size and grandeur, and with that comes exciting potential career growth.
7. Plan for your future! Dover Downs Hotel & Casino is one of the few companies who offer a fully-funded pension plan AND a 401(k) retirement savings plan.
8. Good friends, good times! Our team is made up of outstanding people who enjoy their work and have fun with their coworkers every day.
9. Experience the behind-the-scenes thrill of live NASCAR® Racing!
10. The Dover Downs Hotel & Casino family embraces the importance of family and encourages meaningful work/life balance through our many programs and added benefits.
NASCAR® is a registered trademark of the National Association of Stock Car Auto Racing. | |
Who We Are
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As one of the Mid-Atlantic region's premier entertainment and resort destinations, Dover Downs Hotel & Casino offers a Las Vegas-style Casino with nearly 3,200 slot machines, a premier harness racing track with pari-mutuel wagering on live and simulcast horse races, AAA rated Four Diamond hotel accommodations, convention and meeting space, fine and casual dining and concert hall facilities. We regularly feature headline entertainment that has included Chicago, Randy Travis, Dionne Warwick, Creedence Clearwater Revisited, Bill Cosby, Johnny Mathis, Tom Jones, and many others, as well as exciting title boxing events.
The Colonnade is our beautiful casino expansion featuring hundreds of new slot machines, Doc Magrogan's Oyster House, Sweet Perks Too and our exciting casino lounge, Fire & Ice at Dover Downs Hotel and Casino and four wonderful shops featuring apparel, jewelry and merchandise.
 Gaming, racing, elegant accommodations, fine dining and entertainment all come together at Dover Downs Hotel & Casino to create a world-class property. Dover Downs Hotel & Casino, as one of the largest employers in Central Delaware, has grown to employ approximately 1,000 full- and part-time employees. We are committed to providing outstanding customer service to our guests and have been recognized as being the No. 1 provider of excellent customer service.
 The strength of our Company is in our people.
Voted “Best Racino in Delaware” by a Delaware Lottery-sponsored survey and
"Best in the Business” by The News Journal, our goal is to attract and develop
employees who will provide to our customers a memorable entertainment experience.
We seek to provide employees with challenging and exciting opportunities
in an environment where teamwork and mutual respect are paramount.
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We sincerely care about our family of employees and we truly value diversity as it supports the innovation and teamwork that makes our company so successful.
Our team is comprised of more than 33 different ethnic cultures and backgrounds. To heighten the focus on and to strengthen our commitment to diversity, we have implemented a Diversity Steering Committee whose mission is to increase this awareness through “Doversity Day” celebrations and continued training for our management and staff.
Statement from Janie M. Libby, Vice President of Human Resources:
Dover Downs Hotel & Casino aspires to create an organization where differences among our employees are valued and utilized to promote our effectiveness as the No. 1 rated Racino in Delaware.
Diversity is recognized as a crucial business initiative, and the company is dedicated to recruiting, employing, training, and promoting a diverse group of talented people. This commitment is reinforced in every level of our corporate structure.
Dover Downs Hotel & Casino has created a Diversity Mission Statement that reflects our commitment to this worthwhile endeavor: “To promote mutual respect and understanding by celebrating our diversity, thereby contributing to the continuing growth and profitability of our Organization.”
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Awards, Recognition and Activities
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Awards and Recognition
We seek to reward and recognize outstanding employees throughout the year who demonstrate exceptional customer service traits. Several committees composed of management and line employees design recognition programs such as the following:
  Award of Excellence - a monthly award given to employees who show exceptional service to both internal and external customers.
Leadership Award - a quarterly award given to outstanding leaders within the Dover Downs Hotel & Casino community.
"Catch Me At My Best" - an employee reward program to recognize outstanding job performance and customer service.
Milestone Programs celebrate employee marriages or births/ adoptions of children.
Service Awards commemorate employee achievement and years of employment.
Annual Awards Banquet honors all monthly Award of Excellence winners as well as the Leadership Award winners.
Company Activities
Dover Downs Hotel & Casino recognizes that employee contributions
are the key to our success and celebrates them by sponsoring numerous activities.
 Three theme events per year that include management serving and staffing these events for the employees. Some event themes have been “Hollywood Soiree,” "Mardi Gras," “Checkered Flag Grill” and the “Awesome 80’s” party.
An Annual Picnic is provided for employees and their families off site.
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Talent Development
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To be successful in a competitive environment, Dover Downs Hotel & Casino recognizes that our employees must be skilled and highly trained in various areas to best serve our customers.
 Dover Downs Hotel & Casino employs its own Professional Development Trainers. The programs that have been developed are offered to all employees and provide the opportunity to participate in quality classroom training instruction. These courses help employees advance in both their professional and personal lives.
To diversify the training experience, we also offer our employees a collection of life and career enriching seminars provided by local, outside agencies.
Our customized, ongoing programs are designed to meet specific training needs and include leadership development, customer service and supervisory skills.
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Copyright 2009. All rights reserved. Dover Downs Hotel & Casino.